Canon points a service discover for the Canon XF605, Canon Cinema EOS C70 & Canon EOS R5C | Canon Rumors


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Google Translated discover from Canon Japan

To clients utilizing the continual recording perform for skilled video cameras and digital cinema cameras

Thanks for utilizing Canon merchandise.

We have now discovered that the next phenomenon not often happens within the skilled video digital camera “XF605” beneath particular utilization situations. We have now additionally confirmed the potential of this phenomenon occurring within the EOS C70 and EOS R5C digital cinema cameras outfitted with the identical capabilities. There have been no studies of this phenomenon occurring with the EOS C70 and EOS R5C.

We sincerely apologize for any inconvenience and concern brought about to clients utilizing this product. Sooner or later, we’ll proceed to implement thorough high quality management in order that our clients can use our merchandise with peace of thoughts. Thanks on your understanding.

Phenomenon

Repeatedly beginning and stopping regular recording whereas the fixed recording perform is about might often trigger the digital camera to change into inoperable. As well as, it has been confirmed that phenomena reminiscent of “FAN error” show and media entry lamp blinking might happen concurrently the operation turns into unattainable.

* This phenomenon doesn’t happen if the fixed recording perform isn’t set.

The fixed recording perform is a perform that may be set solely when MP4 is chosen as the principle recording setting, and always data photographs on one SD card with out interlocking the REC change.

Merchandise

Skilled video digital camera “XF605”: Merchandise whose serial quantity has a “2” or earlier within the seventh digit from the left

* The digital cinema cameras “EOS C70” and “EOS R5C” that will trigger this phenomenon are as follows.

EOS C70”: Merchandise with firmware model 1.0.3.1 or earlier (Obtain the repair)

EOS R5C”: Merchandise with firmware model 1.0.1.1 or earlier

About correspondence

We apologize for the inconvenience, however please obtain the most recent XF605 firmware and replace it.

As well as, we’re making ready to launch firmware that corrects the above phenomenon for the 2 fashions of digital cinema cameras.



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